Terms of Service

These Terms of Service are a contract between you and ShopLens. They apply to the ShopLens website, the REST API, the MCP server, monitors, and any email or other communication between you and ShopLens. By creating an account, using an API key, or paying for a plan, you agree to these Terms. If you don't agree, don't use ShopLens.

In these Terms, "you" means you as an individual and the company or organization you represent. If you break these Terms, we can suspend or close your account without notice.

Definitions

• ShopLens, "we", "us" and "our": the company that runs ShopLens, based in Spain.
• Service: the website at https://shoplens.dev, the REST API, the MCP server, monitors, and webhooks.
• Data: any information the Service returns to you, including store profiles, estimates, catalogs, ads, people, and monitor events.
• API key: the secret token that authenticates your requests to the REST API and the MCP server.
• Credits: the units your plan includes each month and that each request spends.
• Third-party service: any service, website or content that ShopLens does not own or control.

Accounts and API keys

You need an account to get an API key. Keep your key secret. You are responsible for every request made with your key, including requests made by your AI agents and by anyone you share the key with. If you think a key has leaked, rotate it and email us. We can revoke a key that we believe is compromised or being misused.

License

ShopLens grants you a revocable, non-exclusive, non-transferable, limited license to use the Service and the Data in line with your plan and these Terms. You can show the Data inside products you build and sell to your own customers.

Restrictions

You agree not to, and not to let anyone else:

• Resell, sublicense or redistribute the Data in bulk, or offer it as a data feed or API that competes with ShopLens.
• Share your API key outside your organization, or use several accounts to get around the credit and rate limits of your plan.
• Modify, decompile, reverse engineer or copy any part of the Service.
• Remove, alter or hide any copyright, trademark or other proprietary notice of ShopLens or its licensors.
• Use the Data to send spam, harass anyone, or break any law, including data protection and anti-spam laws.

Some Data is about people, such as names, roles and business contact details. If you contact or process anyone based on the Data, you are responsible for having a lawful basis to do so and for honoring their requests to opt out.

Plans, credits and payments

Plans, prices, credits and limits are listed on the pricing page. Each request spends the credits shown there. We can change prices and plans at any time. If a change affects a plan you already pay for, we'll tell you before it applies to your next billing period.

If a plan is listed at a wrong price because of a typo, we can refuse or cancel the order, even after we've charged you. If we cancel a charged order, we refund the full amount to your payment method.

Refunds

If you're unhappy with ShopLens for any reason, email us at hello@shoplens.dev and we'll go through the issue with you.

Accuracy of the Data

We build the Data from public signals on each store. Traffic and sales figures are estimates from our own models, and any store can change its catalog, prices, apps or team at any time. We don't guarantee that the Data is complete, accurate or current, and you shouldn't use it as the only basis for financial, legal or investment decisions.

Your suggestions

Any feedback, ideas, improvements or suggestions you send us about ShopLens ("Suggestions") become the property of ShopLens. We can use, copy, modify, publish or share Suggestions for any purpose without credit or payment to you.

Links to other websites and third-party services

The Service may link to or include content from third-party services. We don't control them and we're not responsible for their content, accuracy, legality or availability. You use them at your own risk and under their own terms. Once you leave ShopLens, these Terms no longer apply, and those sites may use their own cookies or other methods to collect information about you.

Cookies

ShopLens uses cookies to keep you signed in and to remember your settings. Our Cookie Policy lists them and explains how to turn them off. We never store personal information in cookies.

Changes to the Service

We can change, suspend or stop any part of the Service, for you or for everyone, with or without notice and without liability to you. That includes adding, changing or removing endpoints, fields, MCP tools and monitor types. We have no obligation to ship any particular update or to keep any particular feature available. Updates we do ship are part of the Service and fall under these Terms.

You can stop using ShopLens at any time without telling us. If we disable your account, you may lose access to your account details, monitors and anything else stored in it.

Term and termination

These Terms stay in effect until you or ShopLens end them. We can suspend or end them at any time, for any reason or none, with or without notice. They end immediately and without notice if you fail to comply with any of them. You can end them by closing your account.

When these Terms end, you must stop using the Service. Ending them doesn't limit any right or remedy ShopLens has for a breach you committed while they were in effect.

Copyright infringement notice

If you own a copyright, or act for someone who does, and you believe material on ShopLens infringes it, email us with: (a) a physical or electronic signature of the owner or of the person authorized to act for them; (b) a description of the material you believe infringes the copyright; (c) your address, phone number and email; (d) a statement that you believe in good faith that the owner has not authorized the use; and (e) a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act for the owner.

Indemnification

You agree to indemnify and hold harmless ShopLens and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors from any claim or demand, including reasonable legal fees, that arises from: (a) your use of the Service or the Data; (b) your breach of these Terms or of any law; or (c) your violation of anyone else's rights.

No warranties

The Service and the Data are provided "as is" and "as available", with all faults and without warranty of any kind. To the maximum extent the law allows, ShopLens, its affiliates, licensors and service providers disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We don't promise that the Service will meet your needs, work with your software or systems, run without interruption or errors, or meet any performance or reliability standard, or that we will fix any error. We don't promise that the Service, its servers, or emails we send are free of viruses or other harmful components.

Some jurisdictions don't allow these exclusions, so some of them may not apply to you.

Limitation of liability

ShopLens's total liability to you, and your only remedy, under any part of these Terms is limited to the amount you have actually paid us for the Service.

To the maximum extent the law allows, ShopLens and its suppliers are not liable for any special, incidental, indirect or consequential damages, including lost profits, lost data, business interruption, personal injury or loss of privacy, arising from your use of the Service or from these Terms. This applies even if we were told such damages were possible and even if a remedy fails of its essential purpose. Some jurisdictions don't allow this limitation, so it may not apply to you.

Intellectual property

The Service and everything in it, including software, text, design, images, and the selection and arrangement of the Data, belong to ShopLens, its licensors or other providers. They are protected by Spanish and international copyright, trademark, patent, trade secret and other intellectual property laws. You may not copy, modify, reproduce, download or distribute any of it, in whole or in part, except as these Terms allow or with our written permission.

ShopLens is not affiliated with, endorsed by, or sponsored by Shopify Inc. Shopify is a trademark of Shopify Inc.

Disputes

This section covers any dispute between you and ShopLens about the Service or these Terms, whether based on contract, warranty, tort, statute, regulation or any other legal ground. It does not cover claims for injunctive or equitable relief about the enforcement or validity of your or ShopLens's intellectual property rights.

Notice of dispute

Before anything else, the party raising the dispute must send the other a written Notice of Dispute with their name, address and contact details, the facts of the dispute, and the remedy they want. Send yours to hello@shoplens.dev. We'll send ours to the postal address we have for you, or otherwise to your email. Both parties will try to settle the dispute informally within 60 days of the notice. After 60 days, either party can start arbitration.

Binding arbitration

If informal negotiation doesn't settle the dispute, it will be settled only by binding arbitration under the commercial arbitration rules of the American Arbitration Association. You give up the right to bring the dispute in court before a judge or jury, or to take part in it as a member of a class. Either party can ask any competent court for interim or preliminary injunctive relief to protect its rights or property while arbitration is pending. The losing party pays the legal, accounting and other costs of the winning party.

Changes to these Terms

We can change or replace these Terms at any time. If a change is material, we'll give you at least 30 days' notice before it takes effect, by email or through the Service. If you keep using ShopLens after the change takes effect, you accept the new Terms. If you don't, close your account.

Severability and waiver

If a court finds any part of these Terms unenforceable, that part will be interpreted to achieve its goal as far as the law allows, and the rest of the Terms stay in full effect. If we don't enforce a right or provision, we haven't waived it. A waiver only counts if it's in writing and signed by an authorized representative of ShopLens.

Any claim arising from the Service or these Terms must be filed within one year after it arises. Otherwise, it is permanently barred.

Entire agreement

These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and ShopLens about the Service. They replace any earlier written or oral agreement on the same subject. If these Terms conflict with any purchase terms, these Terms prevail.

Miscellaneous

ShopLens runs the Service from Spain. The Service is not meant for use in any country where that use would break local law. If you use it from outside Spain, you do so on your own initiative and you are responsible for complying with local laws. ShopLens is entitled to injunctive or other equitable relief, without posting a bond, if you breach or are about to breach these Terms. Section headings are for convenience only and have no legal effect.

Contact us

Questions about these Terms? Email hello@shoplens.dev.